GUIDE IN PREPARATION
Set the Actuation PointChoose a stable Hall-effect activation point, test it safely, and save the result to your keyboard.
GUIDE IN PREPARATION
General
Getting Started
Software Settings
Profiles & Macros
Magnetic Performance
Advanced Keys
Connection & Detection
Input Issues
Firmware Updates
Reset & Recovery
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SUPPORT CONTENT
All support topics
FAQ Can several devices be connected at the same time?
FAQ Does DarkBeacon AI require an internet connection?
FAQ What should I include when contacting technical support?
FAQ Where are profiles and assets stored?
FAQ Where can I download DarkBeacon AI?
FAQ Which operating systems does DarkBeacon AI support?
GUIDE IN PREPARATION
Configure Rapid TriggerSet press and reset sensitivity while keeping input stable, predictable, and saved to the correct profile.
GUIDE IN PREPARATION
GUIDE IN PREPARATION
Fix a Device That DarkBeacon AI Cannot FindCheck device selection, power, cable, supported connection, and application state before trying recovery or reset.
GUIDE IN PREPARATION
GUIDE IN PREPARATION
Recover from an Interrupted or Failed UpdatePreserve power and visible update progress, perform one guided retry or recovery, and stop before repeated attempts.
GUIDE IN PREPARATION
FAQ Where can I download DarkBeacon AI?
Download the latest official Windows or macOS installer from the DarkBeacon AI Software page. Use only the installer that matches your computer.
FAQ Which operating systems does DarkBeacon AI support?
DarkBeacon AI currently supports Windows 10, Windows 11, and macOS on Apple silicon Macs. Intel-based Macs are not currently supported. Download the installer that matches your computer from the official software page; available features can also differ by connected model, firmware, and connection mode.
FAQ Does DarkBeacon AI require an internet connection?
An internet connection is required to download or update DarkBeacon AI and to use online features such as sign-in, cloud content, Store, Community, and AI services. Supported local device settings can continue to work offline after installation.
FAQ Where are profiles and assets stored?
DarkBeacon AI can use local, cloud, and device-resident storage. Do not assume that every profile or asset is already in the cloud or saved to the keyboard—confirm the upload, sync, and device-save status before disconnecting or overwriting anything.
FAQ Can several devices be connected at the same time?
DarkBeacon AI can show supported connected devices, but available settings and simultaneous behavior depend on current product support. Save unfinished changes before switching between device cards, and confirm the selected device before applying or saving settings.
FAQ What should I include when contacting technical support?
Include your keyboard model, operating system, DarkBeacon AI version, connection type, the exact message shown, the last successful state, and the shortest safe steps that reproduce the issue. Remove private identifiers and upload diagnostics only through an approved support flow.
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