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PRODUCT & SOFTWARE SUPPORTDarkBeacon Help CenterSetup guides, software help, keyboard features, firmware recovery and troubleshooting.Keyboard setupDarkBeacon AIFirmware & recoveryRapid TriggerTroubleshooting
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DownloadsDownload DarkBeacon.AI for Windows or Apple silicon Mac.
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User ManualsFind setup instructions and product manuals for DarkBeacon keyboards.
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Order TrackingCheck the latest shipping status for your DarkBeacon order.
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Returns & RefundsReview eligibility, return steps and refund information.
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Warranty SupportLearn about coverage and how to request warranty assistance.
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Getting StartedInstallation, connection and first-time setup
Keyboard FeaturesActuation, Rapid Trigger, macros and advanced keys
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TroubleshootingDetection, input, hardware and software issues
Firmware & RecoveryFirmware updates, calibration and recovery
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